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FAQs

Answers to questions you might have about Truck Packer.

I only want to use this for a month. What happens after I cancel?

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Re-activate your subscription at any point. We will keep your inventory and packs secure on our servers until you decide to re-instate your subscription free of charge. We understand that tours may only need to use this few a few weeks out of the year - and that's totally okay!

Is there a refferal program?

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Yes! If you spread the word and tell people about us we want pay you. You read that correct: we will pay you for referrals. If you are interested in learning more, hit the contact forum and we will get you set up with an affiliate code.

What happens if I’ve signed up for a year or Truck Packer but it turns out it’s not for me?

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Hit our contact forum, and let us know your situation. We never want anyone to feel like they are in some sort of bad contract... if you signed up for a year, but 3 months in and it's still not what you need we can work with you on a solution either via partial refund, or see to it that your specific needs are met.

Is Truck Packer supported on mobile?

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While functionality is limited, it is indeed possible to use Truck Packer on a mobile device. It's easy to move the camera around, and even manipulate case movements, but Desktop use is reccomended for heavy usage. We're activily working on adding mobile viewing capabilities so crews/employees can easily view a virtual pack in a 3D space, instead of traditional printed methods.

What about weight?

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Truck Packer has a few tools such as a togglable scaling color gradient to visualize weight distribution of your load plus a total weight calculator making it easy to quickly determine if you are over appliable total weight restrictions.

Is there integration with inventory management software?

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Truck Packer is a work in progress, and while this is very much an active, high priority ticket item for us there is currently not direct integration. Many of the industry standard platforms offer easy to use APIs that we are actively exploring utilizing to speed up the utilization process.

Which web browser should I use?

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Most browsers that we've tested Truck Packer in work totally fine, but it's been optimized for Google Chrome so our reccomendation is to use that if you run into any issues.

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Michael Keith Lewis using Truck Packing Software to pack Colony House tour Trailer.